Aiphone Video Intercom Upgrade for a Bronx Apartment Building

Parker Custom Security Team • August 6, 2026

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Tucked into a residential block in the Bronx, this multi-family apartment building recently traded its entry system for a modern, video-based intercom setup. The upgrade gives residents face-to-face verification before buzzing anyone in, gives building management a reliable tenant directory, and adds a second layer of access control at the interior vestibule door.

A Multi-Family Building With a Classic Lobby

Like many prewar apartment buildings across the Bronx, this property pairs decades-old character, including vintage mosaic tile work in the entry lobby, with the practical needs of a modern, multi-tenant residence. A posted sign directing deliveries to the building's rear service door is a reminder that buildings like this one run on daily routines: packages, visitors, staff, and residents moving through a handful of controlled entry points every day.

For a building like this, the entry system has to do more than open a door. It needs to verify visitors, manage a full tenant directory, hold up to constant exterior use, and give whoever answers the call a fast, clear way to see who's outside before granting access.

The Solution: Aiphone GT Series Video Intercom

Lobby Entry: Aiphone GT-DMB-N

At the main entrance, the system is anchored by an Aiphone GT-DMB-N , a vandal-resistant video entrance station built for the GT Series multi-tenant intercom line. It's a stainless steel, all-in-one unit combining a wide-angle camera, a digital display and directory, a 10-digit keypad for direct dialing, and an NFC reader for hassle-free directory updates. The camera captures a 170-degree field of view, and the panel is rated to handle New York's outdoor temperature swings, from well below freezing to well above 100°F.

iPhone GT-DMB-N access control system installed in Bronx apartment building by Parker Custom Security.

The directory system supports up to 500 tenant entries, so it scales easily for a building of any size, and updates to the tenant list can be made without reprogramming the whole panel.

In Every Apartment: Aiphone GT-1C7

Inside each unit, residents answer calls on an Aiphone GT-1C7 video tenant station. Its 7-inch color display shows live video from the entrance camera, with pan-tilt-zoom control so residents can get a full look at who's at the door before deciding whether to let them in. The station supports hands-free or push-to-talk communication, and includes a dedicated button to reach the building's concierge or superintendent directly.

iPhone GT-1C7 installed in Bronx apartment building by Parker Custom Security.

Each station mounts flush to the wall for a clean, low-profile look that fits into any apartment's interior.

AIphone intercom system installed in Bronx apartment building by Parker Custom Security.

Layered Access Control at the Vestibule

Beyond the video intercom, the building's interior vestibule door adds a second, independent layer of security: a Rosslare proximity card reader. Where the lobby's GT-DMB-N handles video-verified entry from the street, the Rosslare reader controls who can pass through the inner vestibule door with an authorized access card, giving management a way to separate general street-level entry from controlled building access.

Access control system installed at Bronx apartment building by Parker Custom Security.

What This Means for Property Managers and Tenants

  • Residents get live video verification before opening the door to anyone
  • Building staff and management get a scalable, easy-to-update tenant directory
  • Two independent layers of access control separate street entry from building access
  • A modern system that respects the building's original architectural character

This installation shows how a video intercom upgrade can modernize security and tenant experience without disrupting the character of an older NYC building. If your property is due for an intercom or access control upgrade, reach out to Parker Custom Security to talk through the right system for your building.

Frequently Asked Questions

How does a video intercom system make an apartment building safer?

A video intercom lets residents see and talk to visitors before deciding whether to let them in, instead of buzzing someone in based on voice alone. It also gives building staff a clear record of who's requesting entry throughout the day.

Can a video intercom be installed without changing the look of an older building?

Yes. Video intercom panels come in a range of finishes and sizes, so they can be fitted into older lobbies, including buildings with original tile work or architectural details, without requiring major renovation.

What's the difference between a video intercom and a standard buzzer system?

A standard buzzer only lets residents hear a visitor and press a button to unlock the door. A video intercom adds a live camera view, so residents can actually see who's outside before granting access.

Does access control work together with a video intercom?

Yes. Many buildings pair a video intercom at the main entrance with a separate access control reader, like a key fob or card reader, at an interior door. General visitors go through video verification at the entrance, while residents and staff use their own credentials to move through the building.

Does Parker Custom Security install video intercom systems in the Bronx?

Yes. Parker Custom Security installs and services video intercom and access control systems throughout the Bronx, as well as Manhattan, Brooklyn, Westchester, and Northern New Jersey.

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